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OHQ's records suffice proof of a fee that is payable unless they are revealed to be inaccurate. Consumer will utilize its reasonable endeavours to inform OHQ of any type of billing disagreement within fourteen (14) days of invoice of a billing, complying with the procedure described in Area 15. If Customer disagreements an invoice, the billing must remain to be paid on schedule nonetheless OHQ will certainly attribute or reimburse Client if it is later on reasonably determined by OHQ or according to the conflict resolution process detailed in Section 15 that the billing was wrong and the Client is qualified to a credit scores or reimbursement.
Such modifications may include, without limitation, adjustments to the amounts of the Membership Charges or Use Fees for OHQ Paid Services, adjustments to the usage allocations included in the Prices Strategies, and discontinuation of Rates Plans. (a) Each such alteration will certainly work after sensible breakthrough created notice is offered to Client (as an example, by being uploaded to the OHQ Web Site), except that any such modification that affects a Selected Paid Solution will put on Customer starting at the start of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ offers notification of such revision to Client according to Section 16.8.
If Customer does not terminate its use any kind of afflicted Selected Paid Solution before the reliable date of such revision, Customer will be regarded to have actually accepted such revision with regard to such Selected Paid Solution. (b) If a Pricing Strategy chosen by Client is terminated, OHQ will offer Customer with sensible breakthrough notice of no much less than thirty (30) days and Customer will be given the choice of choosing a brand-new Prices Plan from then-current rates plans used by OHQ.
For avoidance of uncertainty, this paragraph does not relate to adjustments to the Cost Checklist, which are attended to in Section 7 (alice virtual receptionist).1. Consumer stands for that all details provided by Client and its customers to OHQ (consisting of, without constraint, all contact info and info relating to Consumer's Charge card) is accurate, current and complete at the time it is provided to OHQ
Consumer needs to whatsoever times adhere to all legislations, laws, criteria and codes appropriate in connection with its usage of OHQ Offerings and the Consumer's supply of its item and solutions to its customers. Client will not make use of any type of OHQ Offerings to engage in, or to motivate or help others to take part in, any kind of unlawful or deceitful activities.
If a new Paid Solution Term starts earlier than three (3) days after such e-mail is sent out, Customer will incur the relevant Subscription Charge for the new Paid Service Term (the ""). The reliable day of such termination will be either (i) the Requested Discontinuation Date, or should Consumer not mention a Requested Discontinuation Day, (ii) the last day of the Last Paid Service Term.
Where Customer ends pursuant to this Area 10.1(b): (i). The Membership Fees that have actually been pre-paid will certainly be maintained and the OHQ Offerings readily available to Consumer until the last day of the Final Paid Solution Term (based on reinstatement charges under condition 10.3(e)) and the extra balance of the Prepaid Use Credit history will certainly be maintained by OHQ for future usage by Customer if Client chooses to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).
(b) Following discontinuation of any OHQ Service, OHQ will certainly not be responsible in any means for addressing phone calls, taking or providing messages, or performing any kind of other tasks in link with such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ might terminate Client's Account and Customer's access to the Account.
(e) Adhering to termination of any OHQ Services, OHQ will have no obligation to renew or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to renew or otherwise recommence a terminated OHQ Providers, OHQ may require that Consumer pay a reinstatement fee of $30 (to cover OHQ's practical prices in processing the reinstatement) Details gathered by OHQ from Client and its callers might be utilized, revealed and shared by OHQ according to OHQ's privacy plan as available on the OHQ Internet Site ("") and as might be modified periodically.
The Controller hereby assigns the Processor relative to processing tasks undertaken in the training course of the stipulation of receptionist solutions. OHQ and Client acknowledge and concur that the Cpu undergoes the complying with commitments: The Processor shall adhere to the relevant Data Security Rules and need to: (a) just act upon the composed instructions of the Controller and make sure those acting under their authority do the very same; (b) make certain that people processing the information are subject to a duty of confidence; (c) use its best efforts to protect and shield all individual data from unsanctioned or illegal handling, consisting of (however not limited to) unintended loss, destruction or damage; (d) make sure that all processing fulfills the requirements of the GDPR and related Data Protection Regulation; (e) make certain that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the previous authorization of the Controller; educate the Controller of any kind of designated changes worrying Sub-Processors; they execute a composed contract consisting of the exact same data security responsibilities as laid out in these Terms; comprehend that any kind of failure on the component of the Sub-processor to abide by the Data Security Laws, the Cpu remains totally responsible to the Controller for the efficiency of the Sub-Processor's commitments; and assist the Controller in providing subject accessibility and permitting data based on exercise their legal rights under the Information Defense Rules.
The Controller will accomplish appropriate and proper onboarding and due persistance look for all Processors, with a full evaluation of the necessary Data Protection Regulation demands. The Controller shall confirm that the Cpu has adequate and documented processes for data breaches, information retention and data transfers in position. The Controller will acquire evidence from the Processor regarding the: (a) verification and integrity of the employees utilized by the Cpu; (b) any kind of certificates, accreditations and plans as described in the onboarding process; (c) technical and operational actions used in protecting the Personal Information; and (d) treatments in position for allowing information subjects to exercise their civil liberties, consisting of (but not limited to), subject gain access to demands, erasure & rectification procedures and limitation of processing measures.
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